Contact Us

  • UltimateServers
  • 866-677-9666
  • 1205 Sarah Street Longwood FL, 32750

About us

UltimateServers is an independent distributer of HPE enterprise server hardware and HPE server parts. UltimateServers is based in Florida and has specialized in the resale of HPE server parts for over sixteen years. Our mission is and has always been to provide our customers with the best possible price and optimal service. We stock a considerable inventory of server parts and server components in our facility in Longwood, Florida. We offer same day shipping for orders placed before 5:00 pm eastern standard time from Monday to Friday. We offer a variety of options to suite your budget with a selection of new, used and refurbished server parts. All our used and refurbished server parts are tested, packaged safely and backed by a hassle free 90 day warranty. UltimateServers specializes in end of life server hardware and are capable of sourcing end of life server parts. We ship internationally with expedited shipping options such as International Priority and International First shipping available. We do not accept international credit cards. UltimateServers is an authorized reseller of HPE Enterprise server parts and have always been a highly reputable and trusted seller for many years. UltimateServers only sells genuine HPE server parts. We do not sell third party server hardware.

Skip to main content

Shipping & Return Policy

Shipping Policy

UltimateServers offers Free Ground Shipping on all orders placed between 9:00am through 6:00pm and we have expedited shipping options available at a cost. Free ground shipping is for Customers within the United States only (excluding Alaska, Hawaii and Puerto Rico). For customers outside the U.S, charges are calculated at checkout. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Internationally

Shipment outside of the United States are subject to Shipping Fees, Applicable Customs, Duties and Taxes/Tariffs, all of which are the customer's responsibility. Although we do accept certain Credit/Debit Card payments from certain countries, we do not accept credit cards that are issued by foreign banks. Thus, we strongly recommend using PayPal for all orders being shipped Internationally.

Warranty Policy

All New Retail Products are covered by a 3 Year Manufacturer's Warranty. All Factory Sealed Products are covered by a 3 Year UltimateServers Warranty. For products with the New Bulk 0 Hours condition, UltimateServers offers a 1 Year Warranty on those products. If your product is defective, or stops working, we will be more than happy to either issue a complete refund or send the same product in the same condition. In the event that we are out of stock and you request the same item, we will issue you a full refund. In the event that your Manufacturer's Warranty is expired, UltimateServers will cover the remaining period on your warranty!

Request RMA

All returns will require an RMA Number or Return Merchandise Authorization number before you can place a return. Once we receive the returned product, we will then issue you a refund. Same goes for returned products under warranty, all returns will require a RMA Number. 

To request an RMA/Return authorization number please fill the form below and we will issue a RMA number within 24 - 48 hours of receiving it. Working products returned within 30 days subject to 15% restocking fee.  Wrong items ordered or items that are no longer needed can be returned within 30 days of purchase subject to 15% restocking fee.